{
  "name": "GHR Helpdesk",
  "short_name": "Helpdesk",
  "description": "Internal helpdesk + ITSM for GHR Healthcare — tickets, changes, projects, knowledge base.",
  "id": "/",
  "start_url": "/dashboard",
  "scope": "/",
  "display": "standalone",
  "orientation": "portrait-primary",
  "background_color": "#f3f6fb",
  "theme_color": "#091e3a",
  "icons": [
    {
      "src": "/branding-logo.png",
      "sizes": "1080x1080",
      "type": "image/png",
      "purpose": "any maskable"
    }
  ],
  "categories": ["productivity", "business"],
  "shortcuts": [
    {
      "name": "Submit a ticket",
      "short_name": "New ticket",
      "url": "/tickets/new"
    },
    {
      "name": "My tickets",
      "url": "/tickets?mine=true&open=true"
    },
    {
      "name": "Approvals",
      "url": "/approvals"
    }
  ]
}